At Ossembly, we are committed to providing powerful political communication tools while maintaining the highest standards of ethical use and regulatory compliance. This Responsible Use Policy outlines our core principles and your responsibilities as a user of our platform.
Our Core Principles
User Accountability
Ossembly requires all users to take full responsibility for their messaging activities. Clients must ensure compliance with applicable laws, maintain accurate records, and take corrective actions in case of violations.
Transparency & Ethics
Ossembly prioritizes ethical communication. Clients must ensure that all outreach efforts are honest, transparent, and in alignment with voter protection laws and industry best practices.
Messaging Policy
Ossembly enforces strict compliance with FCC and TCPA regulations regarding SMS messaging and RoboCalls. All P2P SMS messages must be sent by an individual agent, and RoboCalls are strictly limited to landlines. No automated or bulk messaging to mobile phones is permitted without proper consent.
Zero Tolerance & Compliance
Ossembly upholds a zero-tolerance policy for misuse of services, requiring full compliance with all applicable laws. Users of Ossembly's services agree that they will be held solely responsible for any damages or liabilities arising from service misuse.
Regulatory & Industry Compliance
Ossembly actively engages with regulatory bodies and enforces industry standards to ensure lawful and ethical messaging. Clients must adhere to the TCPA as well as any binding FCC, FTC, and CTIA regulations or guidelines to maintain transparency and compliance.
Related Policies
Your use of Ossembly Services is governed by several interconnected policies designed to ensure lawful and ethical communication:
- Acceptable Use Policy — Users of the Ossembly platform agree to our Acceptable Use Policy, signifying their commitment to responsible service usage. This policy encompasses the ethical use of our services, prohibiting spam, fraud, and any form of misuse.
- Terms of Service — By utilizing Ossembly's services, users agree to our Terms of Service, which constitute a binding legal agreement. These terms outline the operational use of our platform, user responsibilities, and the scope of service provided.
- Privacy Policy — Our Privacy Policy outlines how we collect, use, and protect your personal information and the data you process through our platform.
Your Responsibilities
As a user of Ossembly Services, you are responsible for:
- Legal Compliance: Ensuring all messaging campaigns comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all applicable federal, state, and local regulations.
- Consent Management: Obtaining and maintaining proper consent before sending any messages or making calls to recipients.
- Opt-Out Handling: Immediately honoring all opt-out requests and maintaining accurate do-not-contact lists.
- Content Accuracy: Ensuring all message content is truthful, non-deceptive, and includes required disclosures and identification.
- Record Keeping: Maintaining accurate records of consent, message content, and opt-out requests as required by law.
- Timely Response: Promptly addressing any complaints or issues related to your messaging activities.
Enforcement
Ossembly takes violations of this Responsible Use Policy seriously. Violations may result in:
- Warning and required corrective action
- Temporary suspension of services
- Permanent termination of account
- Reporting to appropriate regulatory authorities
- Legal action to recover damages
We reserve the right to investigate any suspected violations and take appropriate action at our sole discretion.
Resources
The following resources can help you understand your rights and responsibilities:
Report Abuse
Report illegal robocalls to help maintain industry integrity. Your action aids the FCC's active pursuit of violators.
National Do-Not-Call Registry
Reduce intrusive calls by adding your phone number to the National Do-Not-Call list.
Contact Us
If you have questions about this Responsible Use Policy or need to report a violation, please contact us at:
Email: legal@ossembly.com
Just Right Place, LLC
https://justright.pl